Above all we want you to have a vacation that doesn't leave you feeling like you need a vacation when you get home. For this reason, our Concierge Services are designed to provide you with exceptional assistance from the moment you desire to book a stay with us.

Whether you require assistance before or during your stay, we are delighted to aid you in organizing excursions around Puerto Vallarta or arranging in-suite treatments for days when you prefer to stay close to the hotel.

When entering through our intricately crafted wooden doors, you are greeted with a refreshing drink as you step into our hacienda. While you get comfortable, our staff will assist with your luggage and guide you to your air-conditioned room.

Should you need any help before or during your stay, our team is more than happy to assist you with planning exciting excursions around Puerto Vallarta or arranging relaxing in-suite treatments for those days when you prefer to unwind at the hotel. In short, our goal is to ensure that your vacation is as seamless and enjoyable as possible.